Our 30-day guarantee

We want buying from a small studio to feel safer than buying from a big one. So the deal is simple: if anything you bought from The Cozy Cutter is not working for you, tell us within 30 days of purchase and we refund the full amount.

How to get a refund

Email hello@thecozycutter.com from the address you used at checkout and say you would like a refund. That is the entire process. No forms, no phone calls, no convincing required. Refunds go back to your original payment method, usually within 5 to 10 business days depending on your bank.

The fine print, kept short

• The 30 days start on the day of your purchase.
• You do not need to explain why, though feedback always helps us.
• Because our products are digital, we simply ask that you request refunds in good faith. Accounts that repeatedly buy and refund may be declined future purchases.